Updated 16/09/2024
In force since 28/11/2022

Initial Legal Act
References (2)
08/11/2022
Delegated Regulation 2022/2117 published in OJ
10/11/2021
ESMA35/42/1183
Final Draft published
26/02/2021
ESMA/35-36-2201
Consultation published
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Delegated Regulation 2022/2117

Commission Delegated Regulation (EU) 2022/2117 of 13 July 2022 supplementing Regulation (EU) 2020/1503 of the European Parliament and of the Council with regard to regulatory technical standards specifying the requirements, standard formats and procedures for complaint handling (Text with EEA relevance)

RecitalsArticle 1 - Complaint handling proceduresArticle 2 - Standard format and languageArticle 3 - Acknowledgment of receipt and verification of admissibilityArticle 4 - Investigation of complaintsArticle 5 - DecisionsArticle 6 - Communication with complainantsArticle 7 - Entry into forceANNEX - Standard format for the submission of complaints