Updated 13/03/2025
In force since 05/03/2025

Initial Legal Act
References (2)
eba.europa.eu/activities/single-rulebook/regulatory-activities/consumer-protection-and-financial-innovation-0
13/02/2025
Delegated Regulation 2025/293 published in OJ
13/03/2024
EBA/RTS/2024/02
Final Draft published
12/07/2023
EBA/CP/2023/13
Consultation published
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MiCAR ToolDelegated Regulation 2025/293

Delegated Regulation 2025/293

Commission Delegated Regulation (EU) 2025/293 of 30 September 2024 supplementing Regulation (EU) 2023/1114 of the European Parliament and of the Council with regard to regulatory technical standards specifying the requirements, templates and procedures for the handling of complaints relating to asset referenced tokens

RecitalsArticle 1 - Handling of complaints and complaints management policy and functionArticle 2 - Provision of information to the holder of asset-referenced tokens and other interested partiesArticle 3 - Templates and recordingArticle 4 - LanguagesArticle 5 - Procedure to investigate complaints and communicate the outcome of the investigations to complainantsArticle 6 - Specific provisions for complaints handling involving third-party entitiesArticle 7 - Entry into forceANNEX