Updated 07/09/2024
In force

Version from: 08/04/2024
Amendments
QA2021_6256 - Other topics
Status: Final
Answered: 28/06/2024
Art. 97
QA2018_4049 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 26/10/2018
Art. 97
QA2019_4910 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 25/09/2020
Art. 97
QA2020_5622 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 31/01/2023
Art. 97
QA2021_6280 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 27/01/2023
Art. 97
QA2018_4031 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 01/03/2019
Art. 97(1)
QA2018_4089 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 19/10/2018
Art. 97(1)
QA2018_4131 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 01/03/2019
Art. 97(1)
QA2018_4359 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 22/02/2019
Art. 97(1)
QA2019_4664 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 07/06/2019
Art. 97(1)
QA2019_4783 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 25/09/2020
Art. 97(1)
QA2019_4791 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 12/03/2021
Art. 97(1)
QA2019_4792 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 12/03/2021
Art. 97(1)
QA2019_4794 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 12/03/2021
Art. 97(1)
QA2019_4937 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 25/09/2020
Art. 97(1)
QA2020_5325 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 17/12/2021
Art. 97(1)
QA2020_5621 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 23/04/2021
Art. 97(1)
QA2021_6248 - Strong customer authentication and common and secure communication (incl. access)
Status: Under Review
Published: 20/10/2021
Art. 97(1)
QA2020_5673 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 09/04/2021
Art. 97(1), 97(2)
QA2018_4399 - Fraud reporting
Status: Final
Answered: 24/07/2020
Art. 97(1)(b)
QA2018_4057 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 09/08/2019
Art. 97(1)(b)
QA2018_4108 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 20/12/2019
Art. 97(1)(b)
QA2018_4133 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 21/05/2021
Art. 97(1)(b)
QA2019_4484 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 21/01/2022
Art. 97(1)(b)
QA2019_4740 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 06/12/2019
Art. 97(1)(b)
QA2019_4776 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 21/01/2022
Art. 97(1)(b)
QA2019_4788 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 12/03/2021
Art. 97(1)(b)
QA2019_4790 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 12/03/2021
Art. 97(1)(b)
QA2019_4795 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 24/09/2021
Art. 97(1)(b)
QA2020_5124 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 21/01/2022
Art. 97(1)(b)
QA2020_5215 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 05/11/2021
Art. 97(1)(b)
QA2021_5845 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 27/01/2023
Art. 97(1)(b)
QA2021_6315 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 06/01/2023
Art. 97(1)(b)
QA2018_4083 - Other topics
Status: Final
Answered: 12/03/2021
Art. 97(1)(c)
QA2020_5534 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 06/01/2023
Art. 97(1)(c)
QA2021_6141 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 17/12/2021
Art. 97(1)(c)
QA2021_6145 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 31/01/2023
Art. 97(1)(c)
QA2022_6464 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 31/01/2023
Art. 97(1)(c)
QA2020_5366 - Other topics
Status: Final
Answered: 30/07/2021
Art. 97(2)
QA2020_5367 - Other topics
Status: Final
Answered: 13/04/2022
Art. 97(2)
QA2019_4594 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 21/01/2022
Art. 97(2)
QA2019_4796 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 24/09/2021
Art. 97(2)
QA2019_4797 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 05/11/2021
Art. 97(2)
QA2020_5133 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 29/05/2020
Art. 97(2)
QA2020_5247 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 13/04/2022
Art. 97(2)
QA2018_4153 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 26/10/2018
Art. 97(3)
QA2020_5643 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 24/09/2021
Art. 97(5)
QA2021_6321 - Strong customer authentication and common and secure communication (incl. access)
Status: Final
Answered: 27/01/2023
Art. 97(5)
Search within this legal act

Article 97 - Authentication

Article 97

1.  

Member States shall ensure that a payment service provider applies strong customer authentication where the payer:

(a) 

accesses its payment account online;

(b) 

initiates an electronic payment transaction;

(c) 

carries out any action through a remote channel which may imply a risk of payment fraud or other abuses.

2.  
With regard to the initiation of electronic payment transactions as referred to in point (b) of paragraph 1, Member States shall ensure that, for electronic remote payment transactions, payment service providers apply strong customer authentication that includes elements which dynamically link the transaction to a specific amount and a specific payee.
3.  
With regard to paragraph 1, Member States shall ensure that payment service providers have in place adequate security measures to protect the confidentiality and integrity of payment service userspersonalised security credentials.
4.  
Paragraphs 2 and 3 shall also apply where payments are initiated through a payment initiation service provider. Paragraphs 1 and 3 shall also apply when the information is requested through an account information service provider.
5.  
Member States shall ensure that the account servicing payment service provider allows the payment initiation service provider and the account information service provider to rely on the authentication procedures provided by the account servicing payment service provider to the payment service user in accordance with paragraphs 1 and 3 and, where the payment initiation service provider is involved, in accordance with paragraphs 1, 2 and 3.