Updated 16/09/2024
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Article 7 - Comparison websites

Article 7

Comparison websites

1.   Member States shall ensure that consumers have access, free of charge, to at least one website comparing fees charged by payment service providers for at least the services included in the final list referred to in Article 3(5) at national level.

Comparison websites may be operated either by a private operator or by a public authority.

2.   Member States may require the comparison websites referred to in paragraph 1 to include further comparative determinants relating to the level of service offered by the payment service provider.

3.   The comparison websites established in accordance with paragraph 1 shall:

(a)

be operationally independent by ensuring that payment service providers are given equal treatment in search results;

(b)

clearly disclose their owners;

(c)

set out clear, objective criteria on which the comparison will be based;

(d)

use plain and unambiguous language and, where applicable, the standardised terms set out in the final list referred to in Article 3(5);

(e)

provide accurate and up-to-date information and state the time of the last update;

(f)

include a broad range of payment account offers covering a significant part of the market and, where the information presented is not a complete overview of the market, a clear statement to that effect, before displaying results; and

(g)

provide an effective procedure to report incorrect information on published fees.

4.   Member States shall ensure that information is made available online about the availability of websites that comply with this Article.