Article 19
Disbursement policy
The crowdfunding service provider shall have in place a policy to determine how all of the following elements are considered in the decision on proceeding to any disbursement from the contingency fund to investors:
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                               (a)  | 
                           
                               updated available fund balance;  | 
                        
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                               (b)  | 
                           
                               the share of the loans that have defaulted in a given portfolio;  | 
                        
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                               (c)  | 
                           
                               the interest rates and maturity of the loans that have defaulted in a given portfolio;  | 
                        
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                               (d)  | 
                           
                               the procedure to be followed when considering whether to make a discretionary payment from the contingency fund;  | 
                        
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                               (e)  | 
                           
                               the circumstances in which the contingency fund may be activated for the pay-out;  | 
                        
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                               (f)  | 
                           
                               the criteria to be considered in the event of competing or simultaneous claims of investors on the same defaulted loans.  |