(a)

a compilation of a list of contact details of the persons or department in charge in case of failure of the crowdfunding service provider;

(b)

the identification of the three most likely scenarios of failure and the description of measures to be taken to mitigate their impact on the continuity of critical services;

(c)

provisions regarding access by staff of the crowdfunding service provider to the workspace and company network;

(d)

provisions regarding access to client information and, where relevant, client assets;

(e)

an identification of operational and financial risks as well as measures to reduce their occurrence;

(f)

an identification of critical business systems and contingency measures to ensure their continuity;

(g)

an identification of critical business relationships, including outsourced functions;

(h)

procedures to ensure the continuity of communication between the crowdfunding service provider, its clients, business partners, employees and competent authorities.