Article 5
Specifications on the facilities available to retail investors
1. For the purposes of Article 26(1) of Regulation (EU) 2015/760, the manager of an ELTIF shall put in place facilities to perform the following tasks:
(a) |
process retail investors' subscription, payment, repurchase and redemption orders relating to the units or shares of the ELTIF, in accordance with the conditions set out in the ELTIF marketing documents; |
(b) |
provide retail investors with information on how orders referred to in point (a) can be made and how repurchase and redemption proceeds are paid; |
(c) |
facilitate the handling of information relating to the retail investors' exercise of their rights arising from their investment in the ELTIF in the Member State where the ELTIF is marketed; |
(d) |
make available to retail investors, for inspection and for the obtaining of copies of:
|
(e) |
provide investors with information relevant to the tasks they perform in a durable medium as defined in Article 2(1)(m) of Directive 2009/65/EC. |
2. The manager of the ELTIF shall ensure that the facilities referred to in Article 26(1) of Regulation (EU) 2015/760 have the following technical infrastructure:
(a) |
they perform their tasks in the official language or official languages of the Member State where the ELTIF is marketed; |
(b) |
they perform their tasks in person, by telephone or electronically. |
3. The manager of an ELTIF shall ensure that the facilities referred to in Article 26(1) of Regulation (EU) 2015/760 are of the following types and have the following characteristics:
(a) |
are performed by one or more entities which are either the manager of the ELTIF or a third entity subject to regulation governing the tasks to be performed; |
(b) |
where the facilities are performed by a third entity, the latter receives all the relevant information and documents from the manager of the ELTIF; |
(c) |
where the facilities are performed by a third entity, the appointment of the entity is evidenced by a written contract. The written contract shall specify which of the tasks referred to in paragraph 1 are not performed by the manager of the ELTIF. |