Updated 22/10/2024
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Version from: 09/07/2024
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Article 11

Article 11

Member States shall ensure that obliged entities apply customer due diligence measures in the following circumstances:

(a) 

when establishing a business relationship;

(b) 

when carrying out an occasional transaction that:

(i) 

amounts to EUR 15 000 or more, whether that transaction is carried out in a single operation or in several operations which appear to be linked; or

(ii) 

constitutes a transfer of funds, as defined in point (9) of Article 3 of Regulation (EU) 2015/847 of the European Parliament and of the Council ( 13 ), exceeding EUR 1 000 ;

(c) 

in the case of persons trading in goods, when carrying out occasional transactions in cash amounting to EUR 10 000 or more, whether the transaction is carried out in a single operation or in several operations which appear to be linked;

(d) 

for providers of gambling services, upon the collection of winnings, the wagering of a stake, or both, when carrying out transactions amounting to EUR 2 000 or more, whether the transaction is carried out in a single operation or in several operations which appear to be linked;

(e) 

when there is a suspicion of money laundering or terrorist financing, regardless of any derogation, exemption or threshold;

(f) 

when there are doubts about the veracity or adequacy of previously obtained customer identification data.


( 13 ) Regulation (EU) 2015/847 of the European Parliament and of the Council of 20 May 2015 on information accompanying transfers of funds and repealing Regulation (EC) No 1781/2006 (see page 1 of this Official Journal).