Article 183
General Information for policy holders
1. Before a non-life insurance contract is concluded the non-life insurance undertaking shall inform the policy holder of the following:
(a) |
the law applicable to the contract, where the parties do not have a free choice; |
(b) |
the fact that the parties are free to choose the law applicable and the law the insurer proposes to choose. |
The insurance undertaking shall also inform the policy holder of the arrangements for handling complaints of policy holders concerning contracts including, where appropriate, the existence of a complaints body, without prejudice to the right of the policy holder to take legal proceedings.
2. The obligations referred to in paragraph 1 shall apply only where the policy holder is a natural person.
3. The detailed rules for implementing paragraphs 1 and 2 shall be laid down by the Member State in which the risk is situated.