Updated 22/10/2024
In force

Version from: 13/01/2018
Amendments
There is currently no Level 2 legal act based on or specifying Article 13.
JC/2018/35 - Related Material
JC/CP/2013/03
Published: 06/11/2013
Art. 13
JC/2014/43
Published: 13/06/2014
Art. 13
EBA/CP/2018/02
Published: 27/03/2018
Art. 13
JC/2018/35
Published: 04/10/2018
Art. 13
JC/2018/35
Published: 31/07/2018
Art. 13
JC/2014/43
Published: 27/05/2014
Art. 13
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EMD 2 ToolE-Money Directive (EMD 2)
Article 13

Article 13 - Out-of-court complaint and redress procedures for the settlement of disputes

Article 13

Out-of-court complaint and redress procedures for the settlement of disputes

Without prejudice to this Directive, Chapter 5 of Title IV of Directive 2007/64/EC shall apply mutatis mutandis to electronic money issuers in respect of their duties arising from this Title.