Updated 22/10/2024
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Version from: 30/12/2023
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Article 21 - Certain obligations of credit intermediaries vis-à-vis consumers

Article 21

Certain obligations of credit intermediaries vis-à-vis consumers

Member States shall ensure that:

(a) 

a credit intermediary indicates in advertising and documentation intended for consumers the extent of his powers, in particular whether he works exclusively with one or more creditors or as an independent broker;

(b) 

the fee, if any, payable by the consumer to the credit intermediary for his services is disclosed to the consumer, and agreed between the consumer and the credit intermediary on paper or another durable medium before the conclusion of the credit agreement;

(c) 

the fee, if any, payable by the consumer to the credit intermediary for his services is communicated to the creditor by the credit intermediary, for the purpose of calculation of the annual percentage rate of charge.