eba.europa.eu/sites/default/files/2023-12/5244af0f-ea2b-4a6d-982c-251696057a77/Report%20on%20GL%20on%20the%20assessment%20of%20knowledge%20and%20experience%20of%20the%20organs%20of%20credit%20servicers.pdf
EBA/GL/2023/09
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